Privacy Policy

I have updated the privacy policy to reflect Horeca Champ and its corporate entity, MR KIRANA E-RETAIL PRIVATE LIMITED. This version is professionally formatted and ready to be placed on your website.


Privacy Policy for Horeca Champ

This privacy policy sets out how Horeca Champ (operated by MR KIRANA E-RETAIL PRIVATE LIMITED) uses and protects any information that you provide when you use this website.

Horeca Champ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

 

Horeca Champ may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

1. Information We Collect

We may collect the following information:

  • Name and Job Title: To identify our business partners and their roles.

  • Contact Information: Including email addresses and phone numbers.

  • Demographic Information: Such as postcodes, business preferences, and interests.

  • Relevant Business Data: Information relevant to customer surveys and/or special offers.

2. What We Do With the Information We Gather

We require this information to understand your business needs and provide you with better service, specifically for the following reasons:

  • Internal Record Keeping: Maintaining a database of our hotel and restaurant partners.

  • Service Improvement: Using feedback and data to improve our kirana product range and delivery efficiency.

  • Communication: Periodically sending promotional emails about new products, bulk discounts, or special Horeca-specific offers using the email address provided.

  • Market Research: Contacting you for market research purposes via email, phone, or mail to customise our website according to your interests.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.2

4. How We Use Cookies3

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic. Cookies allow web applications to respond to you as an individual and tailor operations to your specific needs, likes, and dislikes.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website to better serve the hospitality industry. We only use this information for statistical analysis purposes, and then the data is removed from the system.

5. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:5

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.

  • If you have previously agreed to us using your personal information for marketing, you may change your mind at any time by emailing us at info@horecachamp.com

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be wrong.

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